Frequently Asked Questions

We work across the valley: Las Vegas, Henderson, Summerlin, North Las Vegas, Boulder City and surrounding areas. Anything further out depends on the size of the job, so ask when you call. Our office is by appointment only, which means a site visit is usually the faster first step for both of us.

Yes — occupied-home replacement is ordinary work for this line. Openings are handled in sequence rather than all at once, and we agree beforehand on which rooms are worked on which days, and on access for the crew. Window coverings, furniture near the openings and pets are worth talking through before the first day.

That is a large part of the commercial side: tenant improvement and repairs in offices, retail, warehouse and healthcare spaces that stay open. It usually means phasing the work, agreeing hours and access with the property manager, and separating the work area from the part still in use. Tell us those constraints early, because they shape the scope.

Start with a phone call or the estimate form and describe the project in plain terms. The scope of work, not the category label, decides which page and which process apply — the team sorts that out with you before anything is written down.

Yes. A whole-home renovation, for example, can include remodeling and a room addition at once. That gets handled as one coordinated scope rather than as separate jobs, and it's reflected in a single written estimate.

Both. General Contracting covers executing an existing architect's or engineer's plan set as well as scoping a project from the beginning, and each of the four service pages spells out what that means for that kind of work.

No — Windows & Doors has its own number for standalone window and door work (see the Windows & Doors page for that number). General Construction coordinates that trade internally only when it's part of a larger construction scope.

In most cases, yes — the areas under construction are contained and the rest of the home stays usable. Whether that's practical for your project depends on scope, and we'll say plainly if a particular phase means a space needs to be vacated.

It's documented, explained, and confirmed with you in writing — including any change to price or schedule — before we act on it. Nothing gets built into the estimate after the fact without that conversation.

Yes — when a remodel calls for it, that piece is coordinated with Windows & Doors as part of the same schedule. See /windows-doors/ for that line directly.

You do. We confirm what a selection means structurally or for code, but layout, materials, and finish choices are the owner's decision throughout.

For new construction, yes — a plan set is required before permitting and construction, whether it's one you already have or one developed as part of the project's early phase.

It depends on the existing structure and the site. That's exactly what the site visit confirms before any scope or estimate is written.

The General Construction team schedules that work and coordinates it directly with Windows & Doors — see /windows-doors/.

Scale and sequencing, mainly. A renovation that touches most systems in a home at once is phased and scheduled differently than a single-room remodel, even though many of the same trades are involved.

Often, yes — occupied and operating sites are one of the conditions the site visit is specifically for. What's practical depends on the space and the scope, and we'll say directly where it isn't.

Yes. A project split across phases — by floor, by tenant space, or by budget cycle — is scoped and scheduled as a coordinated whole, with one point of contact throughout.

Yes. We build from architect or engineer plans you provide, and coordinate directly with your design team on questions that come up during construction.

The construction sequence is similar to other commercial work, but the code and inspection requirements are stricter and are confirmed with the relevant authority before scoping is final.

Coordinates the trades, files and tracks the permits, keeps the project on the sequence agreed in the written scope, and documents anything that changes along the way.

Yes. Plans describe what's being built; general contracting is how it gets built — permits filed, trades scheduled, inspections passed, and the whole sequence coordinated.

That depends on the jurisdiction, the scope, and the specific work, so it's confirmed for your project rather than listed generically — that confirmation happens during pre-construction.

In writing, as they come up, through a single point of contact — not verbally on site and not reconstructed later from memory.

Close the shutoff valve if you can reach it safely, and leave power off to any area where water has reached wiring or outlets until it has been checked. Then photograph each affected room before anything gets moved. After that, call and describe what happened and what is wet.

Both. We are a general contractor, so the same team that extracts the water, dries the structure and removes damaged materials also rebuilds the walls, floors and finishes afterward.

That is a question for your insurance carrier, and it depends on your policy and on what happened. What we can do is document the damage and describe the scope of work in writing, so you have something concrete to give them. The coverage decision is theirs.

Water keeps moving into materials for as long as it sits there, so the affected area generally grows rather than stays still. That is the reason to call rather than wait — not a specific number of hours.

Both. Cleanup covers soot on surfaces and the odor that stays in materials, along with removing what is too damaged to keep, and the structural work is part of the same job.

The published business hours are Monday–Friday, 8:00 AM–5:00 PM. What happens with a call placed outside them is not something this page states, because it is not something we can confirm for you yet.